Problem: High ping on all TCP servers :(

Wraithmarine · Post by **Wraithmarine** » Wed Apr 30, 2008 7:32 pm

Hey i have been reciving 100% package loss on all TCP servers from yesterday....It was fine before then; i nromally cruise at around 30-60 ping, now i'm getting 290+.

I had to use pingplotter because winmtr doesn't work on vista

Really dunno what to do...i play other games and my ping is fine, more or less excellent. Only on tcp's server are giving me a problem

Please help

}TCP{Cloud · Post by **}TCP{Cloud** » Wed Apr 30, 2008 8:43 pm

Get rid of Vista.

Maybee UT2004 wont work fully compatible with Vista?

}TCP{Snowbird · Post by **}TCP{Snowbird** » Wed Apr 30, 2008 8:45 pm

Wolf and Carnage would be the Dudes to talk to here. I hope you find the problems.

}TCP{Coco · Post by **}TCP{Coco** » Wed Apr 30, 2008 10:31 pm

Hi Wraith!

This looks pretty odd. First of all, I don't think you get 100% packet loss. A traceroute determines the route to the destination address, that means the different routers that forward your packets to the destination server, and gradually sends a ping packet to each of them, measuring the delay. In your case, whyever, all routers on the way don't respond to the ping request, which is interpreted as packet loss by PingPlotter (and therefore 100%).

The important thing is what you see at the end. The destination server itself has no packet loss. This means that it answered all packets. In particular, this means that every packet sent along the path of the route (passing all the routers that don't respond) succeeded in 100% of the cases. So in fact, you don't have any packet loss.

The only question is why you got such a high ping suddenly and why all routers on the path don't answer the pings. It isn't that unusual that a router on the way doesn't reply to ping packets (some are simply configured not to answer such requests), but I never saw a traceroute where every router on the way doesn't respond. The problem about this is that you don't get their IP addresses either, so we can't tell what the exact route is.

What I would do in your place is to repeat the tracert in the next days and see if anything changes. I'd also try a tracert to some other servers and see if the routers on these paths do respond. Finally, it would be interesting to see the traceroutes to some other dutch servers (not necessarily gameservers - any .nl address will do fine). This way, you can probably see if the general route to the Netherlands is causing problems.

Besides all this, you should also check if there are unusual network protocols installed in your system. Ah, and you don't run a server (e.g. an FTP server, mailserver, etc.) on your gaming PC, do you? And of course you should also stop your Bittorrent / eMule / etc. downloads while playing or at least drastically reduce their upstream usage! It would probably be a good idea to check for any network traffic when you're not actively causing some. Maybe you got some virus or spyware on your PC which is sending data into the net. You can, for example, open the Task-Manager (by pressing CTRL-Shift-Escape) and click the Network tab to do so.

That's all coming into my mind for now. I hope anything of the above helps. Keep us informed!

Coco.

Wraithmarine · Post by **Wraithmarine** » Thu May 01, 2008 5:09 pm

hasn't seemed to got any better....it was working fine on vista 2 days ago, then it just screwed up. Hopefully it will correct itself in the nex few days, until then i'm out of action.

}TCP{Snowbird · Post by **}TCP{Snowbird** » Thu May 01, 2008 5:30 pm

Like I said, it would be best to consult Coco on these matters.

I was thinking of you Mr. Coco, when I mentioned Wolf and Carnage, but I was alos thinking that it may be a server problem. That is why I did not mention you. Please forgive me.

Wraith, I hope that your ping gets better soon.

}TCP{Coco · Post by **}TCP{Coco** » Fri May 02, 2008 1:58 pm

Hi!

Hehe, no problem, Frank.

Wraith, could you exclude all the possible problem sources that I mentioned at the end of my post? Did you check the network traffic when there shouldn't be network activity? Did you try tracerouts for other servers (especially those in the Netherlands)?

Coco.

Wraithmarine · Post by **Wraithmarine** » Thu May 08, 2008 1:07 pm

sorry went away to iceland for a few days with some friends.....very cold.

But the problem still hasnt fixed itself...i dunno what to do.

Post by **}TCP{Carnage** » Thu May 08, 2008 2:02 pm

Do a tracert with the program from this thread

http://www.tcpclan.net/phpforum/viewtopic.php?t=1426

and make a screenie and post the results ..

The ones u made are useless since the only show the first and the last hop .. the stuff in the middle is the important bit

}TCP{Coco · Post by **}TCP{Coco** » Thu May 08, 2008 5:42 pm

Hi Carnage!

He can't.

Wraithmarine wrote:I had to use pingplotter because winmtr doesn't work on vista

Besides that, neither WinMTR nor a manual tracert in the command prompt will give some information about the middle hops if these don't reply at all. In fact, you won't even get their IP addresses.

But since Wraithmarine doesn't seem to have read my hints or simply doesn't want to do the further tests, I can't help here either...

Coco.

Post by **}TCP{Carnage** » Thu May 08, 2008 7:02 pm

Ah .. i missed that part :0

It does seem like some sort of local problem ..

Since well if the standard windows tracert doesn't even show the hops correctly there must be something fishy

Firewall / anti vir / router / network card / drivers / isp ..

Wraithmarine · Post by **Wraithmarine** » Sat May 10, 2008 7:12 pm

duno what i did...or what my friend did, buts it fixed thank for your help anyways

}TCP{Coco · Post by **}TCP{Coco** » Sat May 10, 2008 7:17 pm

Hi Wraith!

Good to hear that. You should urgently take a peek into the 2vs2 TCP tourney subforum. They're waiting for you!

Coco.

www.tcpclan.net

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Problem: High ping on all TCP servers :(

Problem: High ping on all TCP servers :(